Privacy Policy
01 PRIVACY STATEMENT
1.1. Protecting the privacy and security of our clients’ personal and financial information, as well as that of our website visitors, is our top priority. This Privacy Statement outlines how we collect, use, and safeguard your information. By opening an account or using our website, you consent to the collection and use of your personal data as described in this statement.
1.2. In accordance with the Data Protection Acts of 1988 and 2003, the data controller is Avan Trade (“we,” “us,” “our”).
04 OUR AFFILIATES AND PARTNERS
We may share information with affiliates when necessary to provide the requested products or services or to offer opportunities related to affiliate services.
Additionally, we may establish partnerships and alliances, including joint marketing agreements, with companies offering high-quality products and services that may benefit our clients. To ensure these offerings are relevant and useful, some information may be shared with partners, affiliates, and alliances, enabling them to tailor their services accordingly.
The use of your personal information is strictly limited to the purposes defined within our partnership agreements.
07 RESTRICTION OF RESPONSIBILITY
If you choose to purchase a product or service from another company, any personal information you share with them will no longer be governed by our Privacy Statement.
We are not responsible for the privacy policies or content of linked websites and have no control over how those sites collect, use, or protect your data. When accessing a co-branded or third-party website, you may be required to provide registration or other details. Please be aware that your information will be handled by a third party, and we recommend reviewing their privacy policy before proceeding.
10 NON-AFFILIATED THIRD PARTIES
10.1. We do not sell, license, lease, or disclose your personal information to third parties, except as specified below.
10.2. We may disclose your personal information when required by law, to comply with regulatory, law enforcement, or government authorities, or when necessary to protect our rights and property.
10.3. To improve our services, we may engage third-party businesses to assist with internal functions, including:
- Account processing
- Order fulfillment
- Client service & satisfaction surveys
- Support services & data collection
Your information may be transferred and stored outside the European Economic Area (EEA), including in the United States, and processed by our staff or trusted suppliers. Additionally, we may share client information to help analyze client needs and notify them about relevant products and services.
The use of shared information is strictly limited to the tasks we request and cannot be used for any other purpose. All third parties handling personal data are required to maintain the same level of security and protection as we do.
02 COLLECTION OF PERSONAL INFORMATION
2.1. We collect necessary information to open accounts, process transactions efficiently, and safeguard your assets and privacy. This data helps us evaluate your needs and preferences to provide a tailored experience.
2.2. The information we collect directly from you includes:
- Personal details (name, mailing address, phone number, email) for communication and identification.
- Demographic information (birthdate, education, occupation) required for account setup.
- Transaction history to track interactions and trading activity.
- Financial details (trading experience, approximate annual income, net worth) to assess your financial position.
05 YOUR RIGHTS
You have the right to request a copy of the information we hold about you, subject to a fee not exceeding €5.00.
Additionally, you have the right to:
- Access your data and request corrections to any inaccuracies.
- Object to the use of your data or restrict specific uses.
- Block certain uses of your data by submitting a written request to Harbour Investments Inc.
08 MARKETING
8.1. We may use your data to inform you about our products and services that may interest you. Our team or agents may contact you via mail or telephone regarding these offerings.
8.2. If you are an existing customer, we will only contact you through electronic means (email, voicemail, or SMS) about products and services similar to those you have previously purchased.
8.3. If you prefer not to receive such communications, please tick the relevant boxes when providing your marketing preferences. You can update your preferences anytime by contacting Client Services.
- An opt-out request made by one account owner of a joint account applies to all owners of that account.
- You must submit a separate opt-out request for each individual account you hold with us.
11 CHANGES TO THIS PRIVACY STATEMENT
We may update this Privacy Statement periodically. If any changes are made, the revised Privacy Statement will be promptly posted on our Website, along with a notice informing you of the update. By continuing to use our website, you acknowledge and accept the revised Privacy Statement as official notice.
Any disputes related to our Privacy Statement are subject to this notice and our Customer Agreement. We encourage you to review this policy regularly to stay informed about how we collect, use, and disclose your information.
If you have any questions that are not addressed in this statement, please contact a Client Services representative for assistance.
03 USAGE OF PERSONAL INFORMATION
We use personal information solely to provide high-quality service and security. This includes:
- Verifying your identity and contact details.
- Setting up and managing your trading account, including issuing an account number and secure password.
- Monitoring account activity and providing relevant updates.
- Enhancing our services, personalizing your experience, and informing you about products, services, or promotions that may interest you.
06 SECURITY
6.1. All information you provide is securely stored on protected servers. Payment transactions are encrypted using SSL technology. If you receive or create a password to access certain parts of our website, it is your responsibility to keep it confidential and not share it with anyone.
6.2. While we take extensive measures to protect your personal data, internet transmissions are not entirely secure. Any data sent to our website is at your own risk. However, once received, we implement strict security protocols to prevent unauthorized access.
09 USE OF “COOKIES”
9.1. We use cookies to enhance security in your trading activities and improve our website’s performance. Cookies are small text files sent from our server to your computer. They do not contain personal, account, or password information; they simply help our site recognize when a logged-in user makes a page request.
9.2. We may share website usage information with reputable advertising companies to optimize our Internet banner advertisements across this site and others. To achieve this, we may use pixel tags (also known as clear GIFs or web beacons) to track pages visited. The information collected through pixel tags is not personally identifiable.